{"id":804,"date":"2025-12-03T16:13:49","date_gmt":"2025-12-03T15:13:49","guid":{"rendered":"https:\/\/luciecortes.com\/?page_id=804"},"modified":"2025-12-03T16:16:58","modified_gmt":"2025-12-03T15:16:58","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/luciecortes.com\/?page_id=804","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"804\" class=\"elementor elementor-804\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-144a123 e-con-full e-flex e-con e-parent\" data-id=\"144a123\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67722dcc elementor-widget elementor-widget-heading\" data-id=\"67722dcc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions G\u00e9n\u00e9rales de Vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22613488 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"22613488\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Derni\u00e8re mise \u00e0 jour : D\u00e9cembre 2025<\/p><p>\u00a0<\/p><p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les prestations propos\u00e9es par Lucie CORT\u00c8S, aupr\u00e8s de toute personne physique ou morale souhaitant b\u00e9n\u00e9ficier de ses services.<\/p><p>En sollicitant un devis, en r\u00e9servant un appel ou en acceptant une proposition commerciale, le client accepte l\u2019int\u00e9gralit\u00e9 des pr\u00e9sentes CGV.<\/p><p>\u00a0<\/p><ol><li><strong>Identit\u00e9 du prestataire<\/strong><\/li><\/ol><p>Lucie CORT\u00c8S<\/p><p>Statut : Micro-entreprise<\/p><p>SIREN : 984 046 318<\/p><p>Adresse : 35 avenue L\u00e9on Blum, 13310 Saint-Martin-de-Crau, France<\/p><p>Email : <a href=\"mailto:hello@luciecortes.com\">hello@luciecortes.com<\/a><\/p><p>\u00a0<\/p><ol start=\"2\"><li><strong>Services propos\u00e9s<\/strong><\/li><\/ol><p>L\u2019entreprise propose des prestations sur-mesure, notamment :<\/p><ul><li>Community management et gestion des r\u00e9seaux sociaux,<\/li><li>Coaching et accompagnement individuel,<\/li><li>Conseil en communication digitale,<\/li><li>Formation aux r\u00e9seaux sociaux,<\/li><li>Strat\u00e9gie de visibilit\u00e9 sur Instagram,<\/li><li>Cr\u00e9ation de contenus,<\/li><li>Services personnalis\u00e9s d\u00e9finis sur devis.<\/li><\/ul><p>Aucun achat ne peut \u00eatre effectu\u00e9 directement sur le site.<\/p><p>Les prestations sont fournies uniquement sur devis, envoy\u00e9 suite \u00e0 une demande par formulaire, email ou appel.<\/p><p>\u00a0<\/p><ol start=\"3\"><li><strong>Devis &amp; validation<\/strong><\/li><\/ol><p>Chaque prestation fait l\u2019objet :<\/p><ol><li>d\u2019un devis d\u00e9taill\u00e9 (ou d\u2019une proposition commerciale),<\/li><li>d\u2019une acceptation par \u00e9crit du client (email, signature \u00e9lectronique, validation \u00e9crite),<\/li><li>et parfois d\u2019un acompte si indiqu\u00e9 sur le devis.<\/li><\/ol><p>La commande est consid\u00e9r\u00e9e comme d\u00e9finitive une fois :<\/p><p>\u2714\ufe0f le devis valid\u00e9<\/p><p>\u2714\ufe0f et l\u2019acompte pay\u00e9 (s\u2019il existe)<\/p><p>\u00a0<\/p><ol start=\"4\"><li><strong>Tarifs &amp; facturation<\/strong><\/li><\/ol><p>Les tarifs sont exprim\u00e9s en euros (\u20ac) peuvent \u00eatre indiqu\u00e9s HT ou TTC selon statut fiscal.<\/p><p>Le prestataire s\u2019engage \u00e0 respecter les prix figurant sur le devis accept\u00e9.<\/p><p>Modalit\u00e9s de paiement possibles :<\/p><ul><li>Virement bancaire<\/li><li>Paiement en plusieurs fois (si propos\u00e9)<\/li><\/ul><p>La facture est transmise par email.<\/p><p>\u00a0<\/p><ol start=\"5\"><li><strong>Conditions de paiement<\/strong><\/li><\/ol><p>Sauf mention contraire, les prestations doivent \u00eatre r\u00e9gl\u00e9es :<\/p><ul><li>\u00c0 la signature du devis (coaching \/ formation \/ prestations ponctuelles),<\/li><li>Ou mensuellement (community management),<\/li><\/ul><p>En cas de retard de paiement :<\/p><ul><li>Des p\u00e9nalit\u00e9s peuvent \u00eatre appliqu\u00e9es,<\/li><li>La prestation peut \u00eatre suspendue jusqu\u2019\u00e0 r\u00e9gularisation.<\/li><\/ul><p>\u00a0<\/p><ol start=\"6\"><li><strong>Droit de r\u00e9tractation<\/strong><\/li><\/ol><p>Pour les particuliers (clients non professionnels)<\/p><p>Conform\u00e9ment au Code de la Consommation :<\/p><p>\u2714\ufe0f d\u00e9lai de r\u00e9tractation de 14 jours apr\u00e8s acceptation du devis.<\/p><p>\u26a0\ufe0f Toutefois :<\/p><p>Si le client souhaite que la prestation commence avant la fin du d\u00e9lai de 14 jours, il renonce \u00e0 son droit de r\u00e9tractation.<\/p><p>Pour les professionnels<\/p><p>Aucun droit de r\u00e9tractation n\u2019est applicable.<\/p><p>\u00a0<\/p><ol start=\"7\"><li><strong>Annulation &amp; report<\/strong><\/li><\/ol><p>Toute demande d&rsquo;annulation ou de report doit \u00eatre faite par \u00e9crit.<\/p><ul><li>Pour les s\u00e9ances de coaching et la formation : report possible jusqu\u2019\u00e0 24h \u00e0 l\u2019avance.<\/li><li>Pour les prestations mensuelles : un pr\u00e9avis de 30 jours peut \u00eatre demand\u00e9.<\/li><li>Toute s\u00e9ance oubli\u00e9e ou non honor\u00e9e peut \u00eatre factur\u00e9e.<\/li><\/ul><p>\u00a0<\/p><ol start=\"8\"><li><strong>Obligations du prestataire<\/strong><\/li><\/ol><p>Le prestataire s\u2019engage \u00e0 :<\/p><ul><li>Mettre en \u0153uvre toutes ses comp\u00e9tences pour une prestation de qualit\u00e9,<\/li><li>Respecter la confidentialit\u00e9 des \u00e9changes,<\/li><li>Informer le client en cas de difficult\u00e9 ou de retard,<\/li><li>Fournir les services d\u00e9crits dans le devis.<\/li><\/ul><p>\u00a0<\/p><ol start=\"9\"><li><strong>Obligations du client<\/strong><\/li><\/ol><p>Le client s&rsquo;engage \u00e0 :<\/p><ul><li>Fournir toutes les informations n\u00e9cessaires \u00e0 la bonne r\u00e9alisation de la mission,<\/li><li>\u00catre disponible pour les rendez-vous convenus,<\/li><li>R\u00e9gler les sommes dues selon l\u2019\u00e9ch\u00e9ancier,<\/li><li>Respecter les conditions de collaboration (brief, documents, acc\u00e8s comptes, etc.).<\/li><\/ul><p>Le prestataire ne peut \u00eatre tenu responsable en cas de manque d\u2019informations, retards ou absence de collaboration du client.<\/p><p>\u00a0<\/p><ol start=\"10\"><li><strong>Propri\u00e9t\u00e9 intellectuelle<\/strong><\/li><\/ol><p>Les contenus cr\u00e9\u00e9s dans le cadre d\u2019une prestation (textes, visuels, strat\u00e9gies) sont prot\u00e9g\u00e9s par la loi sur la propri\u00e9t\u00e9 intellectuelle.<\/p><p>Selon les termes du devis :<\/p><ul><li>Certains droits peuvent \u00eatre c\u00e9d\u00e9s au client,<\/li><li>D\u2019autres restent la propri\u00e9t\u00e9 du prestataire.<\/li><\/ul><p>Aucun contenu ne peut \u00eatre utilis\u00e9, modifi\u00e9, revendu ou partag\u00e9 sans autorisation.<\/p><p>\u00a0<\/p><ol start=\"11\"><li><strong>Confidentialit\u00e9<\/strong><\/li><\/ol><p>Toutes les informations \u00e9chang\u00e9es (documents, donn\u00e9es, codes d\u2019acc\u00e8s, conversations) restent strictement confidentielles.<\/p><p>\u00a0<\/p><ol start=\"12\"><li><strong>Responsabilit\u00e9s<\/strong><\/li><\/ol><p>Le prestataire ne garantit pas :<\/p><ul><li>une hausse imm\u00e9diate de visibilit\u00e9,<\/li><li>un nombre de ventes ou de clients,<\/li><li>un r\u00e9sultat pr\u00e9cis\u00e9ment chiffr\u00e9.<\/li><\/ul><p>Il est avant tout tenu \u00e0 une obligation de moyens.<\/p><p>Les \u00e9ventuels r\u00e9sultats promis \u00e0 travers les offres du prestataire d\u00e9pendent de son expertise, mais aussi &#8211; et surtout &#8211; de l\u2019implication et de la volont\u00e9 du client, suivant les conseils et livrables donn\u00e9s.<\/p><p>\u00a0<\/p><ol start=\"13\"><li><strong>Protection des donn\u00e9es<\/strong><\/li><\/ol><p>Les donn\u00e9es personnelles sont trait\u00e9es conform\u00e9ment \u00e0 la Politique de cookies disponible sur le site.<\/p><p>\u00a0<\/p><ol start=\"14\"><li><strong>R\u00e9siliation<\/strong><\/li><\/ol><p>En cas de non-respect des obligations (paiement, communication, respect des d\u00e9lais, comportement), le prestataire peut mettre fin \u00e0 la collaboration apr\u00e8s notification \u00e9crite.<\/p><p>\u00a0<\/p><ol start=\"15\"><li><strong>Litiges<\/strong><\/li><\/ol><p>En cas de litige, le client pourra contacter :<\/p><ul><li>Lucie CORT\u00c8S pour une r\u00e9solution amiable,<\/li><li>Un m\u00e9diateur de la consommation (pour les particuliers),<\/li><li>Ou les tribunaux comp\u00e9tents en dernier recours.<\/li><\/ul><p>\u00a0<\/p><ol start=\"16\"><li><strong>Contact<\/strong><\/li><\/ol><p>Pour toute question relative aux CGV : <a href=\"mailto:hello@luciecortes.com\">hello@luciecortes.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente Derni\u00e8re mise \u00e0 jour : D\u00e9cembre 2025 \u00a0 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les prestations propos\u00e9es par Lucie CORT\u00c8S, aupr\u00e8s de toute personne physique ou morale souhaitant b\u00e9n\u00e9ficier de ses services. En sollicitant un devis, en r\u00e9servant un appel ou en acceptant une proposition commerciale, le client accepte l\u2019int\u00e9gralit\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-804","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente - Lucie Cort\u00e8s<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/luciecortes.com\/?page_id=804\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente - Lucie Cort\u00e8s\" \/>\n<meta property=\"og:description\" content=\"Conditions G\u00e9n\u00e9rales de Vente Derni\u00e8re mise \u00e0 jour : D\u00e9cembre 2025 \u00a0 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les prestations propos\u00e9es par Lucie CORT\u00c8S, aupr\u00e8s de toute personne physique ou morale souhaitant b\u00e9n\u00e9ficier de ses services. En sollicitant un devis, en r\u00e9servant un appel ou en acceptant une proposition commerciale, le client accepte l\u2019int\u00e9gralit\u00e9 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/luciecortes.com\/?page_id=804\" \/>\n<meta property=\"og:site_name\" content=\"Lucie Cort\u00e8s\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-03T15:16:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/luciecortes.com\/?page_id=804\",\"url\":\"https:\/\/luciecortes.com\/?page_id=804\",\"name\":\"Conditions G\u00e9n\u00e9rales de Vente - Lucie Cort\u00e8s\",\"isPartOf\":{\"@id\":\"https:\/\/luciecortes.com\/#website\"},\"datePublished\":\"2025-12-03T15:13:49+00:00\",\"dateModified\":\"2025-12-03T15:16:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/luciecortes.com\/?page_id=804#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/luciecortes.com\/?page_id=804\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/luciecortes.com\/?page_id=804#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/luciecortes.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions G\u00e9n\u00e9rales de Vente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/luciecortes.com\/#website\",\"url\":\"https:\/\/luciecortes.com\/\",\"name\":\"Lucie Cort\u00e8s\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/luciecortes.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/luciecortes.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/luciecortes.com\/#organization\",\"name\":\"Lucie Cort\u00e8s\",\"url\":\"https:\/\/luciecortes.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/luciecortes.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/luciecortes.com\/wp-content\/uploads\/2025\/10\/Lucie-Identites-visuelles.png\",\"contentUrl\":\"https:\/\/luciecortes.com\/wp-content\/uploads\/2025\/10\/Lucie-Identites-visuelles.png\",\"width\":1563,\"height\":1563,\"caption\":\"Lucie Cort\u00e8s\"},\"image\":{\"@id\":\"https:\/\/luciecortes.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conditions G\u00e9n\u00e9rales de Vente - Lucie Cort\u00e8s","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/luciecortes.com\/?page_id=804","og_locale":"fr_FR","og_type":"article","og_title":"Conditions G\u00e9n\u00e9rales de Vente - Lucie Cort\u00e8s","og_description":"Conditions G\u00e9n\u00e9rales de Vente Derni\u00e8re mise \u00e0 jour : D\u00e9cembre 2025 \u00a0 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les prestations propos\u00e9es par Lucie CORT\u00c8S, aupr\u00e8s de toute personne physique ou morale souhaitant b\u00e9n\u00e9ficier de ses services. 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